FM Strategy and Operating Model
A facilities strategy that connects asset needs, service delivery, risk, and cost.
What this service delivers.
We define how facilities management should support the property, its users, and the owner's commercial objectives. The work establishes service principles, accountabilities, organisation, systems, sourcing, governance, and improvement priorities, giving leadership a practical target model rather than a generic FM policy.
Property owners, asset managers, corporate occupiers, and operators restructuring or professionalising FM.
Key activities.
- 01Review portfolio, asset criticality, users, and operating priorities
- 02Assess current organisation, suppliers, systems, workflows, and cost
- 03Define FM service principles and scope boundaries
- 04Design the target organisation, sourcing, and governance model
- 05Build a phased transition and improvement roadmap
Concrete outcomes.
- FM strategy document
- Target operating model
- Organisation and accountability design
- Phased improvement roadmap
An IGBS engagement is built around three habits.
Decision-led
Every workstream is anchored to a specific decision the business is taking.
Evidence-grounded
Findings are traceable to source, not anchored on opinion or template content.
Built to be used
Outputs are designed to live inside your business after we step away.
Adjacent services in Facilities Management Consultancy.
Discuss a fm strategy and operating model engagement with the IGBS team.
Speak with our advisory team about a diagnostic review, feasibility study, or full advisory engagement.