Administrative Consultancy and Studies
Structuring how the business operates day to day, clarifying authority, documenting how work moves between teams, and building the administrative spine that lets organisations scale without losing control.
Eight ways we engage in this domain.
Each service below is a structured engagement we run inside this practice. They can stand alone or be combined into a broader programme depending on the decision you are taking. Open any card to read the full overview, activities and outcomes.
When clients engage us.
- Decision-making is concentrated in too few hands
- Policies exist but are not consistently applied
- Departments operate in silos with overlapping responsibilities
- Reporting is inconsistent across business units
How we work it.
We assess the current administrative footprint, map workflows against business intent, identify governance and authority gaps, and design a clean operating model with documentation that supports day-to-day execution.
What we need from you.
- →Existing org chart and role descriptions
- →Current policies, procedures, and SOPs
- →Recent management and board reporting
- →Stakeholder access for structured interviews
- →Sample of operational and approval workflows
What you receive.
- -Operating model
- -Standard operating procedures
- -Delegation of authority framework
- -Process maps
- -Governance pack
- -Management reporting templates
- -Functional org chart with authority levels
- -SOP library across core functions
- -Board and management reporting cadence
How the engagement runs.
A structured six-step process applied consistently across every engagement in this practice.
Diagnostic
Review current administrative footprint, governance documents, and reporting lines.
Workflow Mapping
Map decision points, approval flows, and inter-departmental handovers.
Gap Analysis
Identify authority concentration, duplicated work, and policy gaps.
Model Design
Design the target operating model, authority matrix, and documentation set.
Validation
Test recommendations with leadership and operational owners.
Enablement
Hand over SOPs, governance pack, and reporting templates with adoption guidance.
Diagnostic
Review current administrative footprint, governance documents, and reporting lines.
Workflow Mapping
Map decision points, approval flows, and inter-departmental handovers.
Gap Analysis
Identify authority concentration, duplicated work, and policy gaps.
Model Design
Design the target operating model, authority matrix, and documentation set.
Validation
Test recommendations with leadership and operational owners.
Enablement
Hand over SOPs, governance pack, and reporting templates with adoption guidance.
Common questions about this practice.
If you have a question that isn't covered here, the IGBS team will respond within one business day.
Speak to the teamOften engaged alongside.
Discuss a administrative consultancy and studies engagement with the IGBS team.
Speak with our advisory team about a diagnostic review, feasibility study, or full advisory engagement.